Accessibility statement
Northbound Operations is committed to making our website usable for as many people as possible, including visitors who rely on assistive technologies.
Our commitment
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, cognitive, and motor impairments.
What we've done
- Descriptive text alternatives for meaningful images
- Labeled form fields that work with screen readers
- A "skip to content" link and visible keyboard focus indicators
- Color contrast that meets AA thresholds for text
- Support for reduced-motion preferences and browser zoom
- Semantic headings and landmarks for easier navigation
Ongoing effort
Accessibility is an ongoing process rather than a one-time fix. We review the site periodically and make improvements as we identify opportunities. Some content or third-party features may not yet be fully accessible, and we welcome feedback that helps us improve.
Report a barrier
If you encounter a barrier or have difficulty accessing any part of this site, please let us know and we will do our best to fix it promptly and provide the information you need in an alternative format.
- Use our contact form and mention "accessibility" in your message
- Or book a quick call
We aim to respond to accessibility feedback within one business day.