Questions

The answers before the sales call.

What the platform does, what it needs from you, how fast it goes live, and how we handle program data. If your question is not here, ask it directly and we will answer it straight.

The product

What exactly is Northbound?

Northbound is software built for defense machine shops. It connects to the systems you already run, your ERP, open POs, and work orders, then puts a predicted ship date on every job and a predicted arrival date on every inbound material line. When a date starts trending late, it flags the line, shows the real reason, and prices the recovery options. One live view, not another system to babysit.

How do the predictions actually work?

Every prediction is scored on real history, not the date a vendor quoted. Inbound POs are forecast on each vendor's actual on-time record. Jobs are tracked operation by operation, so a stalled FAI, a rework loop, or late material shows up as the reason, not just a flag.

Every number traces to your data. If something is not confirmed by your system, it is marked unverified, never invented.

Has this actually worked for a shop like ours?

One 9-machine shop running defense and aerospace contracts at about $5.8M a year recovered $214,000 in the first year. On-time delivery went from 78% to 96%, missed shipments went from roughly three a month to zero, and the team got 12 hours a week back that had been going to chasing job and supplier status. Quote turnaround dropped from three days to four hours. You can see the full before and after on the platform page.

Do we have to change how the shop runs?

No. Northbound does not add process, it removes the chasing. Your team keeps running jobs the way it does now. The platform watches the ERP, the travelers, and the vendors, and surfaces only the lines that need a human decision, with the reason attached. The goal is fewer status meetings and phone calls, not new ones.

We are a small shop. Is this built for someone bigger?

It is built for you. The large risk platforms sell seven-figure contracts to the Pentagon and the primes, and ERPs record orders after the fact. Northbound exists specifically for Tier 2 and Tier 3 shops still scheduling around whiteboards and vendor promises. If your bottleneck is trusting your dates, size is not the qualifier.

Setup and data

Does it integrate with my ERP, MRP, or CRM?

Yes, and not just the common ones. Northbound integrates with any ERP, MRP, or CRM you already run, JobBOSS, Epicor, and ProShop included. If a system has an API or can produce an export, we can read it, and if all you have is a spreadsheet, that works too. Northbound sits on top of the systems you already invested in. No rip-and-replace, and no second system of record for your team to maintain.

What data do you need from us to get started?

The data you already have: your BOM, open purchase orders, active work orders or travelers, and vendor delivery history. That is enough to map every part to its supplier, score the risk, and start forecasting arrival and ship dates. You do not need to clean it up first, and you do not need to install anything on your machines.

How long before it is running in my shop?

Days, not months. Because Northbound reads the systems you already run instead of replacing them, there is no migration project and no downtime for your floor. We start with your real jobs and vendors rather than a demo dataset, so the first view you see is your own operation.

We run defense work. Is our data safe with you?

The platform was built for defense work from day one. Tenants are isolated, every action is audit-logged, and CUI is scrubbed before any model call. Both founders came off the F-35 program, are ITAR-trained, and hold active clearances, so we handle program data the way a program office expects it to be handled.

Working with us

What does it cost?

Northbound is a recurring per-facility subscription, so it is priced for the shop rather than by the seat. What it costs depends on the size of your facility and the scope you run, and we give you a number on the first call along with a rough timeline.

Who is behind this, and what happens on the first call?

Both founders worked on the F-35 Lightning II at Northrop Grumman, one as a program manager in global supply chain, the other as a metallic structures design engineer. You can read the full background here.

The first call is a free 30-minute walkthrough on your own numbers: your jobs, your vendors, your dates. Nothing to install, and no obligation to go further.

Still have a question

Ask it on a 30-minute call.

Bring your jobs, your vendors, and your dates. We will show you what Northbound sees in your own operation, and answer anything this page did not.

Book a walkthrough